On behalf of the management and staff of the Jekyll Island Club Hotel, we are delighted to have you visit us. We hope you were pleased with our facilities and guest services.
We are committed to providing a guest experience that exceeds your expectations and encourages you to return. By answering these questions and providing your comments, we can build on our strengths and, where necessary, correct and improve our weaknesses.
Thank you,
Kevin Runner
General Manager
Contact Information
1) If you return to Jekyll Island, would you choose to stay with us?
2) Would you recommend the Jekyll Island Club Hotel to others?
3) What was the purpose of your visit?
4) Would you like to receive information for future meetings or social events?
5) How did you learn about us?
6) Service Prior to Arrival and at Check-In:
7) Your Accommodations:
8) Our Staff:
9) Food and Beverage:
10) Did you experience any problems during your stay?
11) Please indicate the area (s) in which you experienced a problem:
12) Did you report the problem?
13) How would you rate the problem resolution?
14) Did you visit our website (www.jekyllclub.com) prior to your visit?
15) If yes, did you use our on-line reservations feature?
16) Did you find our website representative of our Hotel?
We warmly welcome any additional comments, suggestions or ideas you have which would help us make your next visit more enjoyable.
