Accessibility

Our team is committed to ensuring that Jekyll Island Club Resort is accessible to all.

The staff at Jekyll Island Club Resort and all Noble House resorts are trained to accommodate guests with special needs, so that all our guests can have an enjoyable and safe stay. Please call the Jekyll Island Club at 912-319-4349 or Jekyll Ocean Club at 912-319-4348 if you have any special accommodation needs.

Jekyll Island Club

Jekyll Island Club is committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act.

Our staff is trained to accommodate guests with special needs, so that all of our guests, including those with disabilities are able to have an enjoyable and safe stay. Please contact the hotel if you have any special accommodation needs.

The following areas are accessible in compliance with the ADA:

  • Accessible entrance The Wharf via dock
  • Ramp to 1st-floor clubhouse, Crane, and Cherokee entrances
  • Pools and Tiki Bar are ground level as well as accessible via an ADA lift
  • Entrance to pools is on ground floor
  • Banquet/meeting are on accessible via elevators
  • Accessible front drive check-in
  • Accessible elevators
  • Accessible exercise facility
  • Accessible meeting space
  • Accessible public entrance
  • Accessible front desk
  • Accessible restaurants (The Wharf, The Pantry, Grand Dining Room, Eighty Ocean Kitchen and Bar, The Pool House)
  • Accessible restrooms
  • Accessible guest rooms
  • Accessible swimming pool at Jekyll Ocean Club Resort via lift
  • Closed captioning on televisions
  • Digital alarm clock available with sound
  • Large print menus
  • Lowered emergency evacuation instructions in ADA rooms
  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the elevators area
  • Route from the hotel’s public entrance to the meeting room/ballroom area
  • Route from the hotel’s public entrance to the registration area
  • Route from the hotel’s public entrance to the swimming pool
  • Service support animals welcome
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision

Information about our accessible guest rooms:

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

  • Roll-in shower, tub with grab bars, or transfer shower (specific bathing fixture type is indicated for each room)
  • Lowered light switches and thermostats
  • Grab bars in bathroom
  • Toilets with grab bars
  • Accessible vanity
  • Accessible routes to all parts of the room
  • Roll-in showers
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)

The following areas may not be fully accessible

Please call the hotel for more information.

  • Beach access
  • Resort shuttle
  • Front desk

If you have further questions about accessibility, please call the Jekyll Island Club at 912-635-2600.
View all ADA accessible room types, additional images, and details on our Accommodations page.

Jekyll Ocean Club

Jekyll ocean club is committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act. Our staff is trained to accommodate guests with special needs, so that all of our guests are able to have an enjoyable and safe stay.

The following areas are accessible in compliance with ADA at the Jekyll Ocean Club:

  • All areas of the hotel are accessible
  • Entrance to pool is on ground level
  • Pool is accessible with portable lift, available upon request
  • Accessible concierge desk
  • Accessible elevators
  • Accessible meeting space
  • Accessible public entrance
  • Accessible registration desk
  • Accessible restaurant
  • Accessible restrooms
  • Accessible rooms
  • Elevator buttons are lowered and include braille
  • Automatic doors have accessibility buttons within reach at each entrance
  • Hotel provides luggage assistance
  • Valet parking
  • Closed captioning on television
  • Large print menus
  • Lowered emergency evacuation instructions in ADA rooms
  • Visual fire alarm
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision.

Information about our accessible guest rooms:

Jekyll Ocean Club is the only all-suite boutique hotel on Jekyll Island. If you wish to be placed on a higher floor to have a balcony instead of private patio, hotel has ramps that can be installed in guest room to assist with accessing the balcony allowing a wheelchair to access the area.

  • Ramp installation for guest who request a room with a balcony on upper floors
  • Shower chairs and toilet chairs available upon request
  • We also lower the beds to make them more accessible when requested
  • Our ADA rooms are all located on the 1st floor and
  • Easy access to the ADA ramp outside (through the side door it goes right to these rooms)
  • Rooms are equipped with visual alarm clocks
  • Spacious layouts
  • Roll-in showers
  • Toilet grab bars
  • Accessible vanities

The following areas may not be fully accessible

Please call the hotel for more information.

  • Beach access
  • Resort shuttle
  • Accessible hot tub

If you have further questions about accessibility, please call the Jekyll Ocean Club at 912-319-4348.

View all ADA accessible room types, additional images, and details on our Accommodations page. There may be additional accessible rooms available that are not shown due to system limitations. Please contact resort Reservations at 866-342-3683 or [email protected]  for further assistance.