March 24, 2020,
Jekyll Island Club Resort has worked arduously and rationally to remain open and serve and support our Team Members and Guests through these difficult times. Unfortunately, due to factors outside our control, I have decided to close the Resort as of Wednesday, March 25, at noon, and reopen May 1, 2020, or sooner.
To my Team, thank you and know that we will get through this and come together again soon. To all, thank you for your support and your care for those around you.
Guests with Reservations through April 30: Our Guests and their future reservations represent the livelihood of hundreds of dedicated Team Members that have been negatively affected by circumstances entirely outside their control. Your support is appreciated and critical. My remaining Team Members and I are reaching out to assist with rescheduling reservations. We hope that you will reschedule, and if you have a deposit on file with us, you may choose to use it towards a stay over the next twelve (12) months, through March 31, 2021. You may also reach us via email – reservations@jekyllclub.com, which is preferred and the most efficient method at this time, or phone – (844) 201-6871, between the hours of 9:00 AM and 5:00 PM EST.
Guest with Reservations after April 30: We are scheduled to reopen May 1, 2020, and we are revisiting our plans daily. We will share updates with you regularly. Our Guests and their future reservations represent the livelihood of hundreds of dedicated Team Members that have been negatively affected by circumstances entirely outside their control. Your support is appreciated and critical. We will not process pending deposits until we have connected with you, or we have greater clarity on our reopening timeline. You may also reach us via email – reservations@jekyllclub.com, which is preferred and the most efficient method at this time, or phone – (844) 201-6871, between the hours of 9:00 AM and 5:00 PM EST.
Groups/Weddings: Patty Henning, our Sales Director, and her team are available to assist you. Please email phenning@jekyllclub.com or call (912) 635-5123.
Ongoing Reservations: With high hopes for our nation’s calm and health, we are currently accepting online reservations for arrivals on and after May 1, 2020. Reservations made for arrivals through June 30, 2020, will not be charged an initial deposit. If changes or cancellations are necessary, they will be processed without penalties or fees until our future operations are confirmed.
On behalf of my entire Team, please accept our sincere appreciation for your patience and understanding. We are eager to welcome you, and our Team, back as soon as possible. Until then, we wish you and your family health and wellness.
Respectfully,
Bruce Westerlin
Managing Director