Keep it Safe | Jekyll Island Club Resort

Keep It Safe

Jekyll Island Club Resort is a very special place for our resort guests, members, and dedicated Team. Everyone's health and safety is our top priority, and we've elevated our high standards. When planning to join us, we ask that you approach the Resort as your home away from home and respect our evolving protocol.

General Protocol

  • Guests traveling together may explore the island together, though we ask separate parties remain six feet apart.
  • We request that if you have a temperature over 100 degrees, you quarantine in your guestroom. If you experience other symptoms, please contact your health care provider and make our Managing Director aware to avoid placing others at risk.

Housekeeping Protocol

  • Our housekeepers have been trained on our enhanced cleaning standards, which include the use of personal protective equipment, disinfecting equipment, and specialized anti-viral solutions.
  • Our new sprayers protect our Team and allow them to disinfect what you see and don't see. Before you arrive, we'll have cleaned every surface, remote, phone, bed, and everything in between. If you are visiting multiple nights, additional amenities will be placed in the room to avoid unnecessary contact with those not in your party. If you need more of anything, including linens and towels, we'll deliver it right away.
  • If you're here for more than five days, in-stay services can be arranged. Otherwise, our housekeepers will remain focused on thorough departure and pre-arrival cleanings.

Pools and Spas

  • The pools and spa will be chlorinated to the maximum permissible levels. CDC protocol states, "There is no evidence that COVID-19 can be spread to humans through the use of pools or hot tubs; proper operation and maintenance should remove or inactivate the virus that causes COVID-19."
  • The Georgia Department of Health has temporarily modified pool capacities, and lounge chairs have been removed to accommodate this change.
  • All seating areas have been separated by six feet, and guests traveling together may sit with one another.
  • The Pool House will be open for lunch, with limited seating. Following guidelines issued by the Georgia Department of Health, bar seating has been temporarily eliminated. Poolside service will be available from the Pool House team.

Jekyll Wheels

  • Upon arrival at Jekyll Wheels, you'll be greeted by the attendant, who will review bike rental options and provide all necessary equipment.
  • All bikes and helmets are disinfected after each use.

Fitness Center

  • The fitness center will operate with limited capacity. 
  • The fitness center is an unstaffed facility, and we ask that you please wipe down the equipment before and after each use.
  • We have an assigned member of our Team that will come through every two hours to sanitize all of the equipment. 
  • We also ask if you plan to use the facility, that you bring your workout mat.
  • We encourage you to take advantage of the various outdoor spaces and activities to change your workout routine and enjoy some of the beauty of Jekyll Island. 

Croquet Lawn

  • Reservations are required for lawn and equipment use. Please reserve a time with one of the guest service agents. Croquet will only be reserved for guests traveling together.
  • At check-in, the agent will provide the necessary equipment along with instructions if needed.
  • Upon completion, return the equipment to the agent for sanitation and storage.
  • All equipment will be secured and only available with a reservation.
  • Players should continue to practice physical distancing six feet from one another. 

Team Member Protocol

  • All Team Members are regularly trained on our enhanced standards, including but not limited to proper use of the provided protective equipment and hygiene, as well as the following best practices:
    • washing hands frequently with soap and water for at least 20 seconds,
    • avoiding touching eyes, nose, and mouth,
    • covering mouths and noses with a bent elbow or tissue when coughing or sneezing, and to dispose of tissues immediately, and
    • maintaining at least six (6) feet of distance from others.
  •     All Team Members are monitored daily, including their temperature.